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Archive for January, 2012

Symantec Messaging Gateway – 9.5.x update fail

January 17th, 2012 No comments

I finally got around to upgrading SMG from 9.5.1 to 9.5.3 and things went bad.  Somehow the update failed and i got this error message.   I followed their directions but the error would not go away.  I stumbled onto this link and found out that if I used the “rpmdb -r” command first then ran “update install” it finally fixed the problem.

* If the service MySQL is started manually from the command line, it may fail with the following error:

> service mysql start
/etc/init.d/mysql: line 238: my_print_defaults: command not found [FAILED]

* The file “update.log” may show the following lines:

>more /data/logs/update.log

2011-09-15 12:14:17 +0100 migration.pl updating ima_config.xsd
2011-09-15 12:14:17 +0100 migration.pl <================ post-installation completed
2011-09-15 12:14:17 +0100 migration.pl updating bcc version to 9.5.1-1
2011-09-15 12:14:17 +0100 migration.pl verifying bcc version is 9.5.1-1
2011-09-15 12:14:17 +0100 migration.pl updating /etc/motd end
2011-09-15 12:14:17 +0100 migration.pl cleaning up lockfile /var/tmp/migration
</dbmigration time="2011-09-15 12:14:17 +0100" >
warning: /usr/share/ssl/certs/ca-bundle.crt saved as /usr/share/ssl/certs/ca-bundle.crt.rpmsave
MySQL: skipping stop
Giving mysqld a couple of seconds to exit nicely
E: Sub-process /bin/rpm returned an error code (251)
Err Inappropriate ioctl for device

</install time="2011-09-15 12:15:35 +0100" >
2011-09-15 12:15:35 +0100
2011-09-15 12:15:35 +0100
2011-09-15 12:15:35 +0100
mount: /opt is busy

Screenshot of error after folloing Tech TECH169628 Article multiple times:

 

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